Moto Genius VK60

To ensure a smooth and fair resolution for any claims regarding damaged, defective, or missing items, we kindly request all customers to record a clear unboxing video at the time of opening their package.

Important Guidelines:

• The video must start before opening the package and clearly show the shipping label, product, and any visible issues.
  
• Claims without an unboxing video will not be eligible for a replacement or refund.

• This helps us process your claim faster and also supports our quality control efforts.
  

We appreciate your understanding and cooperation! 🙏